Let's Chat


We aim to provide an outstanding level of service and always exceed your expectations. We hope you'll find the answer here to any question you may have. If not please feel free to contact us via:

Contact form:

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


If you have any enquiries we have a list of Frequently Asked Questions below that will
tell you payment methods and exchange and return of your order.
If you cannot find the answer to your question or if you have any urgent enquiries,
Please send an email to our customer service team at customercare@dermalume.com.au or call (03) 9796 5688

Office Address: 6/8-14 Melverton Dr, Hallam VIC 3803 Australia

If you have any enquiries about Sales & Stockists, please contact: cassy.fu@dermalume.com.au

For Press and Media enquiries please contact: marketing@dermalume.com.au

Teams are available: Monday - Friday: 9.00 am - 5.00 pm
All times are shown in AEST.